IQ Mog

Support

Help from Blue Rose Apps · Beundra AB

For help with IQ Mog, email support@blueroseapps.com. Include your device model, app version, and what happened. A screenshot can help. Never send passwords or payment card details.

Restore Pro access

Open IQ Mog → Settings → Restore Purchases, or use Restore on the subscription screen. Use the same Apple Account or Google Play account that made the purchase. Restoring a purchase restores access, not deleted training history.

Manage or cancel a subscription

On iPhone or iPad, open Settings → your name → Subscriptions → IQ Mog. On Android, open Google Play → your profile → Payments & subscriptions → Subscriptions. Deleting the app does not cancel a subscription.

Prices or purchases are unavailable

Check your internet connection, close and reopen the subscription screen, and confirm that you are signed in to the store. If the problem continues, email us with the error message and your app version.

Training and sound

The guided tutorial introduces position and sound matches before your first training block. If letters are silent, check device volume and audio output. Spoken letter cues stay in English when you change the interface language.

Your data

Training history and scores stay on your device. The app does not require an account. Local data can be erased in Settings; erased history cannot be recovered through Restore Purchases. Read our privacy policy and terms of use for more information.