1. Who is responsible
Beundra AB is the data controller for personal information described in this policy. Blue Rose Apps is the company's public studio name.
2. Scope
This policy covers this website and email correspondence sent to Blue Rose Apps. A product may provide an additional notice when product-specific processing needs further explanation.
3. Information we receive
We may receive:
- your email address, message, attachments, and any product or device information you choose to include in a support request;
- basic technical logs needed to deliver and secure the website, such as an IP address, browser type, request time, and requested page.
This website does not use advertising trackers or set analytics cookies.
4. How information is used
Information is used only when reasonably necessary to:
- respond to questions and provide product support;
- diagnose errors, maintain security, and prevent abuse;
- improve the relevant product or support documentation;
- meet applicable legal obligations.
The legal basis is normally our legitimate interest in operating and supporting our products, taking steps requested by you, or compliance with a legal obligation.
5. Sharing and service providers
We do not sell personal information. Limited information may be processed by service providers that host the website, deliver email, or help us operate and secure our products. They may process it only for those services and under appropriate data protection terms.
Where information is processed outside the EEA, we use legally recognized safeguards where required.
6. Retention
We keep support correspondence and technical records only for as long as reasonably necessary to resolve the request, maintain security, improve the product, or meet legal obligations. Data is then deleted or anonymized.
7. Your rights
Depending on applicable law, you may ask to access, correct, delete, restrict, or receive a copy of your personal information, or object to certain processing. You may also complain to the Swedish Authority for Privacy Protection (IMY).
To make a privacy request, email support@blueroseapps.com. We may need to verify that the request relates to you.
8. Changes
We may update this policy when our products, services, or legal obligations change. The effective date at the top of this page shows the latest revision.